Good morning, I'm happy with my choice of the RAY5 5W engraver, which is excellent for my needs, but I'm frustrated and disappointed with the technical support. I can't figure out what's going on. 14 days after the engraver arrived, I still can't turn it on. They told me that during this New Year's Eve period, everything shuts down. Today, February 24th, I hope you can help me resolve my issue. I hope to hear from you soon.
The Longer B1 40W is a beast of a machine; it works great. The Wi-Fi is a bit of a challenge to get working. The machine is very powerful; I did a power test for fun.Cutting a 0.5mm steel plate at full power and with five passes, I achieved something I actually didn't expect. This test certainly demonstrates the machine's strength. I'm very satisfied with this top-notch tool.the service of longer is also great and nothing to complain about.
DE: Lasergravierer eine super gute Maschine für Zuhause und Hobby! Verlangt, natürlich, gewisse Auseinandersetzung mit Software und die Maschine selbst. Dann läuft alles perfekt! Starke 40W Laser macht wesentlich mehr Freiheit für die Realisierung verschiedener Ideen. als schwächere Maschinen. Am Anfang habe ich auch einige Fehler gemacht. Technisches Support von LONGER° war dafür sowohl telefonisch, auch per E-Mail auf Anhieb hilfsbereit (Englisch). Dafür besten Dank! Diesen Lasergravierer kann man gut weiter empfehlen.
EN: laser engraver is a great machine for home and hobby use! Of course, it requires some familiarity with the software and the machine itself. Then everything runs perfectly! The powerful 40W laser gives you much more freedom to realize different ideas than weaker machines. I made a few mistakes at the beginning. The technical support team at LONGER° was very helpful both on the phone and by email (in English). Many thanks for that! I can highly recommend this laser engraver.
После прошивки с сайта производителя Longer ray5 10w стал кирпичем. В службу поддержки невозможно написать. Письмо не доходит. Жалко потраченных денег. Будьте осторожны. Не прошивайте.